Dear
Sir,
I
just wanted to thank you and everyone else at GWSR for a sublime day out
yesterday and not just for the wonderful footplate trip.
I
am in the leisure business and so am well aware of the valuable interaction
between customers and staff (volunteers). I have visited most of the ‘1st
Division’ preservation railways over the past few years and can only state that
the reception yesterday was of the highest quality and better than any other.
From
your station master at Toddington to all the volunteers whether they be on car
park, shop, station or train duties: hearty congratulations. All were courteous
and helpful but above all pleasant and obviously wanting to make the
passenger’s day out interesting and enjoyable. I have felt sometimes, that at
other railways, staff are more interesting in talking to each other rather than
interacting with customers!
The loco crew not only made me most welcome but were extremely knowledgeable about both the railway and its surroundings.
If
I wasn’t working most weekends as well as being the best part of 100 miles away
(plus my home, when I get there, is in Spain) I would be wanting to volunteer
myself!
Please
pass on my thanks to all concerned
Well
done indeed.
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