To plan a big event such as "Day out with Thomas" we have to make arrangements well over a year in advance. The Thomas loco for instance is always booked up by so many other operators that we have to get in early. Unfortunately this year, our Thomas event was fixed before we heard that the organisers of the marathon had moved the start point to the racecourse. Those of you living locally will know what happened. Suffice it to say, we lost income as a result of the poor organisation of their event, and since then have been in touch with the organisers, the borough council, the Chamber of Commerce and the racecourse to express our dissatisfaction.
Unfortunately by June this year, we had already fixed next year's Thomas date which can't be altered and it looks as though there will be a similar clash. However now we know of the potential problems we can do our best to find ways around them.
All I can really say at this point is a tremendous thank you to all volunteers who battled through the crowds to ensure we were up and running at the correct time. I know that some of you abandoned cars and walked long distances and others who changed what they were otherwise doing on that day just to help us. Thanks to all of you, it was a splendid weekend with lots of excellent feedback.