We heard of
one punter who placed a £10 each way bet at rather short odds on horse number
15 but when he went to collect his winnings found he had specified the wrong race. He let the bet stand and number 15 came in at
very long odds on the next race giving him a very handsome win. We were able to
help him with that.
Our
Champagne was on sale for £38 a bottle, £8 a glass. One passenger felt that £38 a bottle was ok
but he objected to paying £8 each for the glasses to drink it from! He was
happy when we explained that empty glasses were free.
An order for
drinks from one compartment came to well over £100. The size of the order was justified on the
grounds that half of the drinks would be left in the carriage for the evening
when it was probable they would have no money left to buy drinks with. Makes sense to me.
Many of our
volunteers feel that waistcoats are appropriate wear for stewards on these
trains and the most sartorial match their bow ties as well. One volunteer
appeared in the morning in a smart green waistcoat and bow tie in the colours
of the Irish flag. By the evening he was in a normal GWSR tie having sold the
bow tie to a passenger for £50. Nothings
too much trouble for our customers.
Finally one
very “happy” punter said keep the change when offering £150 for an £80 order
but our volunteer felt that that was just a little too generous given the
condition of the customer. We hope no one is ripped off on our railway.
A big thanks
to all our volunteers from every department that helped make these trains a
great success again.
Richard
Summers
Always amusing comments in race week! I've heard from other people that there were requests for places to charge mobile phones and asking if there was wi-fi! No communication cords pulled this year though...
ReplyDeleteApparently there was a woman on a train who asked if both of the trains left at the same time
ReplyDelete